CONTACT / FAQ
Frequently Asked Question (FURNITURE)
We offer a wide range of furniture items, Sofas, Dining chairs, Tables, Desks, Trolleys, Chairs, Stools, benches, and more.
At Diamond Rug Gallery, we have made every effort to keep our shipping costs as low as possible. The cost of shipping is 3% of the total purchase invoice. All of our furniture is carefully packaged and shipped via a reliable carrier to ensure that it arrives in the best possible condition.
Yes, you can visit our store and see the furniture before you make a purchase. We have a showroom where you can view and test our products.
We do not accept returns and exchanges on furniture items. However, defective products may only be returned to the return address provided in writing via email by Diamond Rug Gallery.
At Diamond Rug Gallery, we understand the importance of providing comprehensive care instructions for our products to maintain their appearance and functionality. That's why, for every product, we include detailed instructions covering cleaning and maintenance to help you keep your furniture in great condition.
Yes, we have a showroom where you can see our furniture in person and get a feel for the quality and style of our products. Our showroom is staffed by knowledgeable sales associates who can answer any questions you have.
Frequently Asked Question (RUG)
Our rugs are made from a variety of materials, including wool, cotton, silk, and synthetic fibers. We offer a range of options to suit different preferences and budgets.
Choosing the right rug depends on the size and layout of your room and the placement of your furniture. Our sales associates can help you select the right size rug for your needs.
At Diamond Rug Gallery, we believe that luxury should come with convenience. We're excited to offer free shipping for all items to the continental United States. Please note that we cannot deliver to P.O. Boxes or APO/FPO addresses.
Yes, we have a showroom where you can see our rugs in person and get a feel for the quality and texture of the materials. Our showroom is staffed by knowledgeable sales associates who can answer any questions you have.
Proper care and maintenance are important to keep your rug looking great for years to come. Every rug we sell comes with detailed care instructions, including information on cleaning and maintenance. If you have any specific questions about caring for your rug, our sales associates are available to help.
At Diamond Rug Gallery, we understand that sometimes a rug may not fit your space perfectly. That's why we offer a flexible exchange policy to ensure you are satisfied with your purchase. If you would like to exchange your rug for a different size, color, or style, we would be more than happy to accommodate you.