Privacy Notice

Our approach

Diamond Rug Gallery respects your privacy. This notice explains how we handle information you provide when you contact us, visit our website, request service, or choose to receive marketing messages.

Information we may collect

Depending on how you interact with us, this may include your name, email address, phone number, mailing address, appointment or service details, and messages you send to us. Our website may also collect limited technical information such as browser type and pages visited to help us maintain and improve the site.

How we use information

We use information to respond to inquiries, provide rug sales and care services, arrange appointments, delivery, pickup, and in-home consultations, improve our services, and—with your permission—send relevant offers and updates.

Email and text messages

Marketing email is sent only to customers who have provided an email address and may be stopped by using the unsubscribe link in an email.

Marketing text messages are sent only after a customer gives separate, express consent to receive them. Consent to receive texts is not required to make a purchase. Message frequency may vary, and message and data rates may apply. Reply STOP to opt out and HELP for help. We do not sell or share mobile information with third parties for their promotional or marketing purposes.

Sharing and safeguarding information

We may use trusted service providers to support website hosting, communications, and business operations. We do not sell personal information. We take reasonable measures to protect information, although no online system can guarantee absolute security.

Your choices and contact

To ask about, update, or request deletion of your information, call (407) 250-6784 or email ramyar@diamondruggallery.com. You may also write to Diamond Rug Gallery, 2500 Edgewater Drive, Suite 100, Orlando, FL 32803.