Diamond Rug Gallery and our various manufacturers process and ship customer orders as expediently as possible. Due to the fast-moving nature of this process, it is not possible for us to cancel an order once it has been processed. The exception to this is in the event of a backorder.
If you wish to cancel an item on back order, we will make every attempt to do so. Please email Diamond Rug Gallery at firstname.lastname@example.org to request a cancellation form. When the cancellation of the backorder is confirmed, customer service will notify you via email.
Diamond Rug Gallery
Marketplace at Dr. Phillips, 7600 Dr. Phillips Boulevard, Suite 152, Orlando, Florida 32819, United States
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